Fen-AI will help institutions increase their KYC speed and capacity, while keeping track of every action taken.
Know-Your-Customer (KYC) digital solutions provider Fenergo has launched Fen-AI, an agentic AI orchestration platform for financial institutions.
The platform enables institutions to automate lifecycle work while maintaining human oversight. It also powers KYRA, Fenergo’s governed agentic workforce, which coordinates AI-driven activity including client onboarding, periodic reviews, and material client changes.
Built on Fenergo’s Legal Entity System of Record, Fen-AI records every action, source, and decision made, increasing the speed and capacity of CLM and KYC operations within financial institutions.
Marc Murphy, Founder and CEO, Fenergo, said: “Risk moves in real time and regulation evolves continuously. Yet the work of compliance still depends on review cycles built for a slower world. Fen-AI changes that.”
Through Fen-AI, teams can also monitor metrics such as completed tasks, throughput gained, and workload by capability. This helps institutions identify where agents are increasing capacity for them.
Hishaam Caramanli, President and COO, Fenergo, said: “AI in financial institutions will succeed only if it’s built on trust. Regulators will not accept ‘the AI decided’ as an answer. That is why we built governance into the foundation of Fen-AI from day one.”
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