Sumsub’s new Summy AI is embedded across its platform to turn case data into audit-ready insights for faster decisions.

Sumsub has announced the launch of Summy, a platform-native AI Copilot designed to turn complex data into clear insights within existing workflows.

The AI assistant was first introduced last year to help financial crime teams manage growing alert volumes by prioritising key risk signals and shortening investigation cycles. Sumsub said the latest release evolves Summy from a case-focused assistant into an AI Copilot spanning the entire platform, supporting a broader set of compliance and fraud workflows.

Summy is delivered through an AI chat interface and works through plain-language queries. Its outputs are designed to be audit-ready and traceable within workflows, and the AI Copilot operates within thresholds and controls set by compliance teams.

Summy’s capabilities also include product knowledge support, visual analytics from charts and graphs, and summarises complex cases.

“Summy has become an integral part of our daily operations, providing our team with rapid clarity on compliance workflows and product usage without relying on lengthy documentation or manual support requests,” said Svetlana S., KYC Product Ops Lead, Mercuryo.

“Unlike autonomous AI systems that make opaque decisions, Summy is designed as a supporting AI agent for compliance teams, not a substitute for them. All decisions remain under human control, without sacrificing reliability, traceability, or accountability,” said Andrew Novoselsky, Chief Product Officer at Sumsub.

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